This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on “Speech Process”.
1. We write more than we speak.
Explanation: The statement is false. Speaking is an important mode of expression which is used frequently. We speak more than we write.
2. Speaking is a combination of verbal and non-verbal means.
Explanation: The statement is true. Speaking is a combination of verbal and non-verbal means. People listen to those who impress them, who impart knowledge, who give something new, who relate things and ideas.
3. Which of these is not an ingredient of the speech process?
d) Reading comprehension
Explanation: A speech process has five ingredients. They are: message, audience, speech style, feedback and conversation and oral skills.
4. Which of these should be avoided in the message of a speech?
c) Voice Modulation
Explanation: Confusing words should be avoided while speaking. Such words will hamper the clarity in communicating the message. A good speech is one that is delivered with a clear tone, and one that isn’t too loud and jarring to hear. The speaker should be calm and polite, and exercise proper voice modulation.
5. Which of these is the most important element of the speech process?
d) Speech style
Explanation: Audience is the most important element of the speech process. Speech is meant for the audience and play a great role in determining the material to be used.
6. Which of these factors need not be considered while preparing speech for the audience?
a) Number of people
b) Age of audience
c) Appearance of audience
d) Nature of purpose
Explanation: Many factors should be considered while preparing speech for the audience, like: nature of purpose, number of people, age and sex of audience, educational qualification of audience, interest and expectation from speaker, etc.
7. Which of these factors distinguish one speaker from the other speakers?
c) Speech style
Explanation: Speech style distinguishes a speaker from the other speakers. Style is a pattern of speaking adopted by a speaker.
8. Which of these is used as a basis for improvement?
a) Speech style
c) Oral skills
d) Conversation skills
Explanation: Feedback means the responses from the audience to the speech. The feedback is used as a basis for improvement.
9. Which of these factors is not used for feedback by an audience that is listening to a speech?
d) Speech delivery
Explanation: Seven factors are used for feedback by audience. They are: pronunciation, speech delivery, content, audience awareness, body language, use of audio visual aids and quality of interaction.
10. Which of these factors do not make the oral discourse effective?
c) Self expression
Explanation: The following three factors make the oral discourse effective. They are: fluency and self expression, body language and phonetics and spoken English.
11. Which of these should be avoided while speaking?
c) Clear voice
d) Abstract words
Explanation: There should be fluency in speech. The speech must flow naturally without any odd sounds. Avoid improper words or jargon.
Sanfoundry Global Education & Learning Series – Professional Communication.
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