Here are 1000 MCQs on Communication Skills (Chapterwise).
1. The word communication is derived from _____
a) communicare
b) communicare
c) comuniicare
d) communnicare
View Answer
Explanation: The word communication is derived from the Latin word “communicare” which means “to share”. Man communicates through a sophisticated system of symbols.
2. Which of these is the most important tool of communication?
a) Posture
b) Language
c) Body language
d) Gestures
View Answer
Explanation: Language is the most important tool of communication. The word communication is derived from the Latin word “communicare”, which means to share. Body language, posture, and gestures are also important tools of communication; but they are secondary to language.
3. Which of these is the triangle of communication?
a) ARS
b) ARC
c) ABR
d) ARD
View Answer
Explanation: A triangle of communication known as the ARC triangle can be formed. Here A stands for Affinity, R for Reality, and C for Communication.
4. Which of these is not an element of non-verbal communication?
a) Eye contact
b) Posture
c) Name of the speaker
d) Personal appearance
View Answer
Explanation: The main elements of non-verbal communication: personal appearance, posture, gestures, facial expressions, eye contact, tone of the speaker, etc.
5. Which of these is a main element of non-verbal communication?
a) Name of the listener
b) The volume of the speaker
c) Age of the speaker
d) Name of the speaker
View Answer
Explanation: The main elements of non-verbal communication: personal appearance, posture, gestures, facial expressions, eye contact, tone of the speaker, volume of the speaker, etc.
6. Talking comes under which type of communication?
a) Dramatic
b) Non-verbal
c) Written
d) Verbal
View Answer
Explanation: Communication can be of two types. They are: verbal communication and non-verbal communication. Talking is an effective tool, but it has limited reach.
7. Which of these is the most common form of dyadic communication?
a) Blogging
b) Writing
c) Conversation
d) Texting
View Answer
Explanation: Conversation is the most common form of dyadic communication. In it the speaker and listener continuously change roles.
8. Which of these is the easiest way of communication?
a) Letter
b) Fax
c) E-mail
d) Telephone
View Answer
Explanation: Billions of E-mail messages are sent throughout the world today. It is the cheapest and most convenient compared to other forms of communication like telephone or fax.
9. Which of these factors is not required for communication growth?
a) Growth in size of organisations
b) Negative atmosphere
c) Public relations
d) Globalisation
View Answer
Explanation: Communication growth requires eight factors. They are: growth in size of organisations, globalization, growth of trade unions, public relations, and so on. A negative atmosphere isn’t conducive to communication growth.
10. Which of these must be avoided for effective communication?
a) Sharing of activity
b) Politeness
c) Ambiguity
d) Listening
View Answer
Explanation: Ambiguity must be avoided. Clarity and crispness of the message are very important. The sender of the message should be careful to see that the receiver does not have to go beyond the text of the message.
11. Which of these should not be avoided for effective communication?
a) Planning
b) Noise
c) Semantic problems
d) Wrong assumptions
View Answer
Explanation: Lack of planning must be avoided for effective communication. There are innumerable examples of people who would give an ill-planned, long-winding lecture while a short presentation with tables or graphs would be sufficient.
12. Which of these terms refer to the study of speech process?
a) Semantics
b) Phonetic substances
c) Phonology
d) Phonetics
View Answer
Explanation: Phonetics is the study of speech processes. It includes the anatomy, neurology, and pathology of speech. It also includes the articulation, classification, and perception of speech sounds. It shouldn’t be confused with Phonology, which is the study of speech sounds of a given language and their function within the sound system of that language; or Semantics, which is a field of Linguistics that is primarily concerned with meaning in various languages.
13. What is the most important characteristic of a good listener?
a) Giving full attention
b) Interrupting the speaker
c) Repeating what is heard
d) Making assumptions
View Answer
Explanation: Giving full attention ensures that the listener understands the message and responds appropriately.
14. Which of these methods should be used to improve clarity in written communication?
a) Use of complex language
b) Frequent use of jargon
c) Long paragraphs
d) Clear structure and concise sentences
View Answer
Explanation: Clear structure and concise sentences help ensure the message is easily understood.
15. Which of these is an example of verbal communication?
a) Using facial expressions
b) Gesturing with your hands
c) Writing a letter
d) Nodding your head
View Answer
Explanation: Writing a letter is an example of verbal communication, as it involves the use of words.
16. What role does body language play in communication?
a) It can reinforce or contradict the message
b) It makes communication more difficult
c) It is only important in face-to-face communication
d) It has no effect on communication
View Answer
Explanation: Body language can enhance or undermine the spoken message, depending on how it is used.
17. Which of these is essential for clear verbal communication?
a) Maintaining eye contact
b) Speaking too quickly
c) Overloading the message with details
d) Using slang
View Answer
Explanation: Maintaining eye contact helps build trust and ensures clarity during verbal communication.
18. Which type of communication is most effective in delivering complex information?
a) Group communication
b) Nonverbal communication
c) Written communication
d) Oral communication
View Answer
Explanation: Written communication allows the sender to convey detailed information that can be referred back to for clarity.
19. What is the effect of using a passive tone in communication?
a) It resolves conflicts efficiently
b) It creates confusion and misunderstanding
c) It shows confidence
d) It encourages open discussion
View Answer
Explanation: A passive tone can lead to confusion as it does not clearly express the speaker’s intentions or needs.
20. Which of the following helps prevent misunderstandings during communication?
a) Asking clarifying questions
b) Speaking in a monotone voice
c) Avoiding feedback
d) Ignoring the receiver’s response
View Answer
Explanation: Clarifying questions help ensure that the message is understood correctly, preventing misunderstandings.
21. How can distractions impact communication?
a) They improve focus
b) They hinder the reception of the message
c) They facilitate understanding
d) They make communication more efficient
View Answer
Explanation: Distractions can interfere with the receiver’s ability to focus on the message, leading to miscommunication.
22. Find the correct statement.
a) The sun rises in east.
b) Sun rises in the east.
c) The sun rises in east.
d) The sun rises in the east.
View Answer
Explanation: We use “the” before names of things that are unique like the sun, the sky, the sea, etc. We also use “the” when we emphasize a specific direction.
23. Which of these is an example of simple present tense?
a) I am reading the Gita.
b) There she goes!
c) I am going to Delhi tomorrow.
d) He has just gone out.
View Answer
Explanation: The simple present tense is used in exclamatory sentences, to express what is actually taking place in the present. For example: There she goes!
24. Which of these is used between sentences which are grammatically independent?
a) Colon
b) Hyphen
c) Comma
d) Semicolon
View Answer
Explanation: The colon is used between sentences which are grammatically independent but closely connected in sense. For example: “Truth is the greatest inspiration of all: nothing is of greater value.”
25. Which of these is used to refer to something that happened before the moment of speaking?
a) Present infinitive
b) Continuous infinitive
c) Perfect infinitive
d) Bare infinitive
View Answer
Explanation: We must use perfect infinitive if we refer to something that happened or was expected to happen before now (before the moment of speaking).
26. Which of these must not be mentioned in a business letter?
a) With regards
b) Name of the firm
c) The mode of payment
d) Information of the quality of the order
View Answer
Explanation: A business letter must have clear details of articles required, giving precise information of the quality and quantity you wish to order. Also, the mode of payment has to be mentioned.
27. Which of these proposals are academic in nature?
a) Research proposals
b) Business proposals
c) Musical proposals
d) Personal proposals
View Answer
Explanation: Proposals are presentations. They are of two types: research proposals and business proposals. Research proposals are purely academic in nature.
28. Which of these is not considered for a debate?
a) Volume of the speaker
b) Body language
c) Fluency in language
d) Availability of information
View Answer
Explanation: Three things are to be considered in a debate: availability of authentic and precise information regarding the subject, fluency in the language, and the adequate use of body language.
29. Which of these are to be avoided in a debate?
a) Fights
b) Using rhetoric
c) Taking notes
d) Listening
View Answer
Explanation: Fights and arguments must be avoided in a debate. A few devices like rhetoric may be used to make the speech more forceful and effective.
30. When is the worst time to break into a discussion?
a) When there is less time left
b) When one person is talking
c) When everyone is silent
d) When two or three people are talking simultaneously
View Answer
Explanation: It is crucial to know when to break into a discussion. The worst time to break into a discussion is when two or three people are discussing a topic and talking simultaneously.
31. Which of these must be avoided in a group discussion?
a) Speaking with clarity
b) Speaking fast
c) Asking questions
d) Speaking facts
View Answer
Explanation: We must speak about facts and with clarity. We must never mumble, shout, or speak very fast. It is better to ask questions in case a point is not understood.
32. Which of these is a benefit of good communication skills?
a) Conflict
b) Stress
c) Improved relationships
d) Misunderstandings
View Answer
Explanation: Good communication skills help build trust, reduce misunderstandings, and improve relationships.
33. Which of these must be avoided in a meeting?
a) Patience
b) Criticism
c) Tact
d) Leadership
View Answer
Explanation: A successful meeting needs patience, tact, and leadership. It is better not to criticize a remark which appears irrational or silly.
34. Which of these is written like a business letter?
a) Informal letter
b) Personal letter
c) Introductory letter
d) Covering letter
View Answer
Explanation: Forwarding letters can be of two types: Covering letter and introductory letter. Both of them are meant for the primary recipient of the report.
35. What is the primary function of communication?
a) To entertain
b) To ignore others’ needs
c) To inform or share information
d) To confuse
View Answer
Explanation: The primary function of communication is to exchange information and ideas clearly and effectively.
36. Which of these is a key aspect of body language?
a) Gestures
b) Writing emails
c) Giving feedback
d) Speaking loudly
View Answer
Explanation: Gestures are a key part of body language, as they help express thoughts and emotions without words.
37. In which of these interviews, insults are common?
a) Screening interview
b) Group interview
c) Stress interview
d) Behavioural interview
View Answer
Explanation: In a stress interview, insults and miscommunication are common. All this is designed to see whether you have the mettle to withstand the company culture or other potential stress.
38. Why is it important to consider your audience when communicating?
a) To avoid eye contact
b) To talk more than needed
c) To tailor the message appropriately
d) To avoid speaking
View Answer
Explanation: Tailoring the message to the audience ensures that the communication is effective and relevant.
39. Which of these is not a step in the preparation of an interview?
a) Identifying your skills
b) Revising your subject
c) Being negative
d) Analyzing yourself
View Answer
Explanation: There are five steps in the preparation of an interview: analyzing yourself, identifying your skills, researching the job position, revising your subject knowledge, and developing your interview file.
40. Which of these is a barrier to effective communication?
a) Emotional interference
b) Direct eye contact
c) Clear articulation
d) Open body language
View Answer
Explanation: Emotional interference, such as anger or frustration, can cloud judgment and hinder effective communication.
41. Which of these should be avoided in an interview?
a) Clarity
b) Confidence
c) Smile
d) Confusion
View Answer
Explanation: The interviewee should speak clearly and effectively. He/she should not be confused while speaking, and instead should speak confidently and with a smile.
42. Which of these is the first ingredient in a group discussion?
a) Leadership
b) Planning
c) Purpose
d) Informality
View Answer
Explanation: The first ingredient of an effective discussion is purpose. Unless there is a clear purpose, there will not be any discussion.
43. Which of these should be avoided during the delivery of a speech?
a) Clarity
b) Pauses
c) Confidence
d) Rudeness
View Answer
Explanation: A speech should be delivered with confidence. Delivery must be with clarity and precision. A good speaker always pauses on punctuation marks.
44. What does active listening involve?
a) Speaking while the other person is talking
b) Focusing on your own response
c) Ignoring the speaker
d) Giving full attention to the speaker
View Answer
Explanation: Active listening requires full attention and understanding of the speaker’s message without interruptions.
Chapterwise Multiple Choice Questions on Communication Skills
- Language as Skill of Communication, Phonetics and Articles
- The Preposition, Tenses and Subject – Verb Accord
- The Infinitive, The Participle and Clauses
- Degrees of Comparison
- Transformation of Sentences
- Modifiers, Direct and Indirect Speech
- Sentence Connectives, The Gerund and Punctuation and Capitalisation
- Vocabulary and Use of Abbreviations
- Correct Usage
- Eponym, Concord and Homophones
- Letter Writing
- Paragraph and Proposal Writing
- Verbal Communication
- Oral Presentation
- Technical Written Communication
- Forms of Technical Writing
- Report Writing
- Advertising, Precis Writing and Short Essays
- Interview Skills and Group Discussion
- Communication: Process and Elements
- Principles of Public Speaking, Speaking and Listening Skills
1. Language as Skill of Communication, Phonetics and Articles
The section contains multiple choice questions and answers on language, linguistics, phonetics types, syllable, constants and vowels, articles types, articles omission and repetition.
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2. The Preposition, Tenses and Subject – Verb Accord
The section contains questions and answers on prepositions definitions, types and relationship, tenses types and its uses, verb and its agreement with subject.
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3. The Infinitive, The Participle and Clauses
The section contains MCQs on infinitive and its uses, infinitive forms, participle & its types, clauses and sentences.
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4. Degrees of Comparison
The section contains multiple choice questions and answers on degree types and adjectives comparisons.
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5. Transformation of Sentences
The section contains questions and answers on sentences types, transformation from one form to another, degree of comparisons, active and passive voice interchange.
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6. Modifiers, Direct and Indirect Speech
The section contains MCQs on direct to indirect, indirect and direct speech conversions, adjectivals and adverbials.
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7. Sentence Connectives, The Gerund and Punctuation and Capitalisation
The section contains multiple choice questions and answers on conjuction, clauses and connectors, gerund and its uses, punctuation types and capital letters.
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8. Vocabulary and Use of Abbreviations
The section contains questions and answers on english language rules, vocabulary basic errors, nutrition and health, abbreviations rules and lists.
9. Correct Usage
The section contains MCQs on ellipsis, enumeration, sentence structure, words differentiating pairs and correct usage illustrations.
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10. Eponym, Concord and Homophones
The section contains multiple choice questions and answers on eponyms uses, apposition, verbs uses, homophones and their uses.
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11. Letter Writing
The section contains questions and answers on format letters, friendly and business letters, applications letters, cv, resume and bio data, enquiry letters, quotation, orders and tenders, adjustment letters, orders and complaints.
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12. Paragraph and Proposal Writing
The section contains MCQs on paragraph features, proposals contents, proposals objectives and types.
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13. Verbal Communication
The section contains multiple choice questions and answers on non verbal communication, dyadic and telephonic communication, social disclosure, cultural events, body language, group discussions, debates and speeches.
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14. Oral Presentation
The section contains questions and answers on oral presentation roles and parameters, speech preparation, stage fear overcome, notice and minutes, seminars and conferences.
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15. Technical Written Communication
The section contains MCQs on verbal and non-verbal communication, email communication, technical and general writing.
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16. Forms of Technical Writing
The section contains multiple choice questions and answers on definitions, technical descriptions, writing instructions, technical reports and its types.
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17. Report Writing
The section contains questions and answers on report parameters and types, technical report and its style.
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18. Advertising, Precis Writing and Short Essays
The section contains MCQs on advertisements types, graphic ads, precis writing elements and types, essays and its classification.
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19. Interview Skills and Group Discussion
The section contains multiple choice questions and answers on interview types and preparation, interview questions and answering strategies, discussion and its ingredients.
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20. Communication: Process and Elements
The section contains questions and answers on effective and barriers communication, organisation communication types, drapevine and consensus.
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21. Principles of Public Speaking, Speaking and Listening Skills
The section contains MCQs on public and effective speech, speech process, speaking techniques, listening types, effective and barriers listening.
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Wish you the best in your endeavor to learn and master Professional Communication!
