Total Quality Management MCQ (Multiple Choice Questions)

Total Quality Management MCQ - Multiple Choice Questions and Answers

Our 1000+ Total Quality Management MCQs (Multiple Choice Questions and Answers) focus on all areas of Total Quality Management covering 100+ topics. These topics are chosen from a collection of the most authoritative and best reference books on Total Quality Management. One should spend 1 hour daily practicing these MCQs for 2-3 months to learn and assimilate Total Quality Management subject comprehensively. This way of systematic learning will prepare anyone easily for Total Quality Management exams, contests, online tests, quizzes, MCQ-tests, viva-voce, interviews, and certifications.

Total Quality Management Multiple Choice Questions Highlights

- 1000+ Multiple Choice Questions & Answers (MCQs) in Total Quality Management with a detailed explanation of every question.
- These MCQs cover theoretical concepts, true-false(T/F) statements, fill-in-the-blanks and match the following style statements.
- These MCQs also cover numericals as well as diagram oriented MCQs.
- These MCQs are organized chapterwise and each Chapter is futher organized topicwise.
- Every MCQ set focuses on a specific topic of a given Chapter in Total Quality Management Subject.

Who should Practice Total Quality Management MCQs?

– Students who are preparing for college tests and exams such as mid-term tests and semester tests on Total Quality Management.
- Students who are preparing for Online/Offline Tests/Contests in Total Quality Management.
– Students who wish to sharpen their knowledge of Total Quality Management Subject.
- Anyone preparing for Aptitude test in Total Quality Management.
- Anyone preparing for interviews (campus/off-campus interviews, walk-in interview and company interviews).
- Anyone preparing for entrance examinations and other competitive examinations.
- All - Experienced, Freshers and College / School Students.

Total Quality Management Chapters

Here's the list of chapters on the "Total Quality Management" subject covering 100+ topics. You can practice the MCQs chapter by chapter starting from the 1st chapter or you can jump to any chapter of your choice.

1. Basic Concepts of Quality and TQM

The section contains multiple choice questions and answers on quality definition, product and service quality dimensions, tqm basic cocepts and its characteristics, tqm benefits and barriers, quality gurus like deming, juran and crosby, quality statements and cost.

  • Definition of Quality
  • Definitions of Other Key Words
  • Dimensions of Product Quality – 1
  • Dimensions of Product Quality – 2
  • Dimensions of Service Quality
  • Basic Concepts of TQM
  • Characteristics of TQM – 1
  • Characteristics of TQM – 2
  • Benefits and Barriers of TQM
  • Quality Gurus – Deming
  • Quality Gurus – Juran
  • Quality Gurus – Crosby
  • Quality Statements
  • Cost of Quality – 1
  • Cost of Quality – 2
  • 2. Customer Satisfaction

    The section contains questions and answers on customer satisfaction.

  • Customer Satisfaction – 1
  • Customer Satisfaction – 2
  • 3. TQM Leadership

    The section contains MCQs on quality leaders, leadership styles, quality council and strategic quality planning.

  • Introduction to Quality Leaders
  • Leadership Styles
  • Quality Council
  • Strategic Quality Planning
  • 4. Employee Involvement

    The section contains multiple choice questions and answers on employee motivation, employee empowerment, teams and teamwork, employee performance appraisal, recognition and reward.

  • Employee Motivation – 1
  • Employee Motivation – 2
  • Employee Empowerment
  • Teams and Teamwork – 1
  • Teams and Teamwork – 2
  • Recognition and Reward
  • Performance Appraisal
  • 5. Continuous Process Improvement

    The section contains questions and answers on juran trilogy, quality problems, pdca cycle, 5s, kaizen and poka yoke.

  • Juran Trilogy
  • Quality Problems
  • Four R’s of Total Improvement
  • PDCA Cycle
  • 5S
  • Kaizen
  • Poka Yoke
  • 6. Supplier Partnership

    The section contains MCQs on supplier relations principles, supplier partnering, sourcing and selection, relationship development, supplier certification and rating.

  • Principles of Supplier Relations
  • Supplier Partnering
  • Supplier Sourcing
  • Supplier Selection – 1
  • Supplier Selection – 2
  • Supplier Certification and Supplier Rating
  • Relationship Development
  • 7. Quality Circles

    The section contains multiple choice questions and answers on quality circles and its elements, quality circle operation process, quality circle benefits and limitations.

  • Quality Circles – 1
  • Quality Circles – 2
  • Elements of Quality Circles – 1
  • Elements of Quality Circles – 2
  • Process of Quality Circle Operation
  • Benefits and Limitations of Quality Circles
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    9. Benchmarking & FMEA

    The section contains MCQs on benchmarking concepts and types, failure mode and effect analysis.

  • Basic Concepts of Benchmarking
  • Types of Benchmarking – 1
  • Types of Benchmarking – 2
  • Failure Mode and Effect Analysis
  • 10. Control Charts & Process Capability

    The section contains multiple choice questions and answers on tqmr statistics, process capability, variables and attributes control charts.

  • Statistics for TQMR – 1
  • Statistics for TQMR – 2
  • Statistics for TQMR – 3
  • Control Charts for Variables
  • Process Capability
  • Control Charts for Attributes
  • 11. Six Sigma Principle

    The section contains questions and answers on six sigma concepts and process.

  • Basic Concepts of Six Sigma
  • Six Sigma Process
  • 12. Quality Function Deployment

    The section contains MCQs on qfd basic concepts, quality house and qfd process.

  • Basic Concepts of QFD
  • House of Quality
  • QFD Process
  • 13. Total Productive Maintenance

    The section contains multiple choice questions and answers on tpm objectives and features, tpm eight pillars, tpm vs tqm relation, total productive maintenance development and measures.

  • TPM Vs. TQM
  • Objectives and Features of TPM
  • Eight Pillars of Total Productive Maintenance
  • Total Productive Maintenance Development
  • Measures of Total Productive Maintenance
  • 14. Performance Measures

    The section contains questions and answers on performance indicators, implementing performance measures strategy and quality awards.

  • Performance Indicators – 1
  • Performance Indicators – 2
  • Performance Indicators – 3
  • Strategy for implementing Performance Measures
  • Quality Awards
  • 15. ISO 9000 & ISO 14000

    The section contains MCQs on iso 9000 quality management system and iso 14000 environmental management system standards.

  • ISO 9000 – Quality Management System
  • ISO 14000 – Environmental Management System Standards
  • 16. Reliability

    The section contains multiple choice questions and answers on reliability and its numericals.

  • Reliability
  • Numericals on Reliability
  • 17. QLean Manufacturing

    The section contains questions and answers on seven types of wastes, lean manufacturing tools like heijunka, takt time, bottleneck analysis, just-in-time, five lean principles, visual factory, jidoka, lean audit, smart goals, smed and vsm.

  • Seven Types of Wastes, Andon and Gemba
  • Heijunka, Hoshin Kanri, Takt Time, Continuous Flow and Bottleneck Analysis
  • Just-in-time
  • Lean Manufacturing Tools – Kanban, Five Lean Principles & Visual Factory
  • One-piece Flow, Jidoka, Demand Management & Cellular Manufacturing
  • Lean Audit, Right First Time, SMART Goals, SMED & VSM
  • 18. Manufacturing New Trends & Agile Manufacturing

    The section contains MCQs on iiot, erp, 3d printing, digital twin and agile manufacturing.

  • IIoT, ERP, 3D Printing & Digital Twin
  • Agile Manufacturing
  • If you would like to learn "Total Quality Management" thoroughly, you should attempt to work on the complete set of 1000+ MCQs - multiple choice questions and answers mentioned above. It will immensely help anyone trying to crack an exam or an interview.

    Wish you the best in your endeavor to learn and master Total Quality Management!

    Manish Bhojasia - Founder & CTO at Sanfoundry
    Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and CTO at Sanfoundry. He is Linux Kernel Developer & SAN Architect and is passionate about competency developments in these areas. He lives in Bangalore and delivers focused training sessions to IT professionals in Linux Kernel, Linux Debugging, Linux Device Drivers, Linux Networking, Linux Storage, Advanced C Programming, SAN Storage Technologies, SCSI Internals & Storage Protocols such as iSCSI & Fiber Channel. Stay connected with him @ LinkedIn | Youtube | Instagram | Facebook | Twitter