29 Best Books on Total Quality Management

We have compiled a list of the Best Reference Books on Total Quality Management, which are used by students of top universities, and colleges. This will help you choose the right book depending on if you are a beginner or an expert. Here is the complete list of Total Quality Management Books with their authors, publishers, and an unbiased review of them as well as links to the Amazon website to directly purchase them. If permissible, you can also download the free PDF books on Total Quality Management below.

1. Total Quality Management

 
1."The Management and Control of Quality" by James R Evans and William M Lindsay
“The Management and Control of Quality” Book Review: The 6th edition of this book presents a comprehensive approach, covering both technical and supervisory aspects. It offers updated and accessible explanations of Six Sigma philosophy, principles, and methods. It features new chapters on Principles of Six Sigma and Design for Six Sigma. Additionally, this edition covers a significant portion of the Body of Knowledge (BOK) essential for ASQ certification as a Certified Quality Manager.

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2."TQM – Text with Cases" by Oakland J S
“TQM: Text with Cases, Third Edition” Book Review: This is a comprehensive guide to Total Quality Management (TQM). The book provides a detailed description of the TQM philosophy, principles, and techniques. It includes numerous case studies from various industries to illustrate the application of TQM. The book covers topics such as customer focus, process improvement, employee involvement, leadership, and continuous improvement. It is a valuable resource for students, professionals, and anyone interested in implementing TQM in their organization.

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3."Total Quality Management" by Suganthi L and Anand Samuel
“Total Quality Management” Book Review: This book is ideal for students in engineering and management, as well as for in-house training of managers and engineers in various industries on Total Quality Management (TQM). The book is written in a student-friendly and easy-to-understand manner. Its aim is to serve as a tool for achieving quality in organizations, taking a holistic approach. The book includes research findings from industries and educational institutions, as well as numerous examples. Each chapter contains a case study, short Q&A, group discussion questions, practical exercises, and net-based exercises. The book also serves as a resource for quality professionals and consultants.

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4."Total Quality Management- Text and Cases" by Janakiraman B and Gopal R K
“Total Quality Management- Text and Cases” Book Review: The book provides a comprehensive understanding of Total Quality Management (TQM) for both students and professionals. It covers the concepts and principles of TQM, quality gurus and their philosophies, statistical process control, quality function deployment, ISO 9000 standards, and many more. The book also includes case studies, exercises, and examples to help readers understand the practical application of TQM. Overall, it is a valuable resource for anyone seeking to enhance their knowledge of TQM.

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5."Total Quality Management" by Besterfield
“Total Quality Management” Book Review: This book is a comprehensive guide to the principles and techniques of TQM. The book covers a range of topics including quality management, statistical process control, quality improvement teams, and customer satisfaction. The latest edition also includes new chapters on Six Sigma and Lean Manufacturing. The book is ideal for students of quality management and practitioners looking to implement TQM in their organizations.

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6."Total Quality Management" by Mukherjee
“Total Quality Management” Book Review: This book is an essential guide for those looking to learn about Total Quality Management. The book provides a comprehensive overview of TQM concepts and practices, with a focus on practical applications. The author has presented the material in an easy-to-understand way, making it accessible to readers with varying levels of knowledge on the subject.

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7."TOTAL QUALITY MANAGEMENT" by Dr V Jayakumar
This book is a comprehensive guide for professionals and students interested in quality management. The book covers fundamental concepts, principles, and tools of TQM. It includes topics such as leadership, customer focus, employee involvement, process management, continuous improvement, and statistical process control. The book also provides case studies, exercises, and examples to help readers apply TQM principles in real-world situations. It is a valuable resource for anyone interested in improving quality in their organization.

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8."Total Quality Management" by Vijayan
“Total Quality Management” Book Review: The book covers a wide range of topics, including the principles and practices of total quality management, the role of employees in quality improvement, and the use of statistical techniques to measure quality. The author, Vijayan, provides clear explanations and real-world examples to illustrate the concepts discussed. The book also includes case studies and exercises to help readers apply the principles to their own work. This is an ideal resource for managers, quality professionals, and students who want to understand the importance of quality management in business.

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9."Total Quality Management" by Dr K C Arora
“Total Quality Management” Book Review: This book provides a comprehensive understanding of the principles and practices of TQM. It covers topics such as quality concepts and evolution, quality planning, control and assurance, customer focus, employee involvement, and continuous improvement. The book also discusses quality standards, benchmarking, and various tools and techniques for quality improvement. The practical approach of this book makes it a useful resource for students, practitioners, and professionals in the field of quality management.

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2. New Total Quality Management

 
1."A New American TQM Four Practical Revolutions in Management" by Shoji Shiba
“A New American TQM Four Practical Revolutions in Management” Book Review: The latest methodologies and case studies are provided in the book to comprehensively study management theory and business success. The book focuses on developing skills in four major areas: customer focus, continuous improvement, total participation, and societal networking. It discusses methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organization. The book features in-depth case studies on companies like Analog Devices, Hewlett-Packard, Motorola, Teradyne, demonstrating actual implementation.

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2."Managing for Total Quality" by N Logothetis
“Managing for Total Quality” Book Review: This textbook offers a brief yet comprehensive overview of total quality management. It aims to assist readers in comprehending the fundamentals of quality control and its practical applications in manufacturing and service firms. The book covers both theoretical and analytical treatments and emphasizes the statistical aspects of quality management. It covers various topics such as on-line and off-line quality control, quality applications in different industries, statistical theory, Japanese methods, Western standards, Management Tools for Quality, and The Deming Approach to Management.

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3."The Quality Improvement Hand Book" by Roger C Swanson
“The Quality Improvement HandBook” Book Review: The textbook offers a complete range of methods and strategies for problem-solving and process enhancement in an organization. It gives comprehensive instructions on the seven quality tools, seven management tools, and over twenty additional tools and techniques. The material is presented coherently, from basic explanations to essential points and practical applications. The book contains fifteen chapters, along with diagrams, block diagrams, surveys, summaries, and references for further reading. The book covers topics such as Work as a Process, Measures of Effectiveness, Quality Improvement Model, Idea Generation, Consensus, and more.

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4."Total Quality Management" by R S Naagarazan
“Total Quality Management” Book Review: This comprehensive textbook covers various concepts surrounding quality management in a detailed manner. The book provides clear explanations of definitions and descriptions, along with numerous examples to enhance understanding. The theory is supplemented with graphs, diagrams, and step-by-step explanations. The book is organized into five chapters: Introduction, TQM Principles, Statistical Process Control, TQM Tools, and Quality System. The textbook also includes short answer questions, worked-out examples in the appendix, and references for further reading.

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5."Total Quality Management SRM" by Subburaj
“Total Quality Management SRM” Book Review: This is a comprehensive textbook on Total Quality Management that covers both theory and practical applications. The book focuses on current policies and practices and sheds light on the impact of globalization on manufacturing, consumers, and quality control. It includes practical examples and illustrations and can help readers formulate a quality assurance plan for their products. The book is a valuable guide for engineers, production managers, and supervisors in ensuring and managing quality in their products to increase marketability and productivity.

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6."Total Quality Management" by S D Bagade
“Total Quality Management” Book Review: The textbook provides a detailed coverage of the basic aspects of TQM and quality assurance plans for certain products. The book covers theory and applications in detail and focuses on current policies and practices. It can help readers formulate a quality assurance plan for their products and highlights the importance of quality management in the modern scenario. The book includes practical examples and illustrations and sheds light on the impact of globalization on manufacturing, consumers, and quality control.

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7."Total Quality Management A Practical Approach" by H Lal
“Total Quality Management a Practical Approach” Book Review: This textbook focuses on modern concepts and techniques of Total Quality Management with an emphasis on practical applications and tools. It can serve as a valuable guide for professionals in ensuring and managing quality in their products to increase marketability and productivity. The book is written with a focus on the Indian market and provides assistance to meet competition in the domestic and export market.

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8."Total Quality Management" by Dale H Besterfield
“Total Quality Management” Book Review: This textbook is aimed at MBA and PGDM students and focuses on continuous improvement within organizations for enhancing their capabilities and sustaining global competition. The book covers topics such as leadership, customer satisfaction, employee involvement, continuous process improvement, and information technology. It also sheds light on the historical perspective of the quality movement in India and covers technical topics relevant to the Indian industry.

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9."Total Quality Management: The New Management Model (Portable Mba Series)" by Stephen George and Arnold Weimerskirch
“Total Quality Management: The New Management Model (Portable Mba Series)” Book Review: This is a useful book for anyone interested in quality management. It is easy to understand and provides a comprehensive insight into the subject. The authors cover topics such as the evolution and definition of quality management, its importance in business and industry, and how to attain and maintain the quality of goods and services. This book is a must-read for professionals, academics, and students who are training or being trained for quality management.

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10."Quality Management: Concepts, Techniques and Systems" by Bholanath Das
“Quality Management: Concepts, Techniques and Systems” Book Review: This textbook provides a thorough understanding of quality management and its significance in the modern competitive business world. It covers topics such as the evolution and definition of quality management, attaining and managing quality, and transforming management philosophy. This book is beneficial for professionals, academics, and students who are training or being trained for quality management. It can also be useful for practicing managers who want to enhance their knowledge and skills in the field.

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3. TQM and Reliability Engineering

 
1."TQM Engineering Handbook: 52 (Quality and Reliability)" by D H Stamatis
“TQM Engineering Handbook: 52 (Quality and Reliability)” Book Review: This book is a valuable resource for those interested in quality control and reliability. The book provides 52 concise and practical chapters on different aspects of total quality management (TQM), including statistical process control, quality function deployment, and quality audits. It also covers reliability engineering, with chapters on failure modes and effects analysis, reliability testing, and maintainability engineering. The book is written in simple English and is easy to understand, making it suitable for both students and professionals in the field of engineering.

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2."Quality Assurance and Reliability Engineering" by Michelle Vine
“Quality Assurance and Reliability Engineering” Book Review: The book aims to provide an advanced account of the essential elements of quality control ethics. It covers different procedural concepts used in designing quality control techniques and offers models and concepts of quality control, including quality management and statistically improvised models. The book is primarily intended for undergraduate students of industrial engineering seeking to enhance their knowledge of quality control.

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3."Root Cause Analysis Improving Performance for Bottom-Line Results (Plant Engineering Series)" by Robert J Latino and Kenneth C Latino
“Root Cause Analysis Improving Performance for Bottom-Line Results (Plant Engineering Series)” Book Review: The book focuses on identifying, resolving, and eliminating chronic issues that hinder organizational goals. It discusses the physical, human, and latent causes of undesirable events in the workplace, and provides a step-by-step approach for conducting Root Cause Analysis (RCA). The book is also suitable for automating the RCA process using software and includes case studies to showcase its potential.

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4."The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence" by Thomas Pyzdek and Paul A Keller
“The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence” Book Review: This book provides detailed guidance on quality management principles and their application in different industries. It includes methods for planning, recognizing customer needs, benchmarking, and organizational assessments. The book also covers controls such as statistical process control, audits, and supply chain management. It highlights the importance of continuous improvement in product design and development.

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5."Measurement and Calibration Requirements for Quality Assurance to ISO 9000 (Quality and Reliability Engineering Series)" by Alan S Morris
“Measurement and Calibration Requirements for Quality Assurance to ISO 9000 (Quality and Reliability Engineering Series)” Book Review: The book provides a detailed account of how to assess and quantify sources of measurement error, enabling engineers to identify and solve problems effectively. It covers the fundamental principles of measurement and calibration procedures and guides readers in formulating a quality control strategy. The book also reviews measurement and calibration procedures for process parameters and equips readers to select the most suitable instruments. In addition, it includes a discussion of environmental management systems that meet ISO 14000 standards, demonstrating a company’s commitment to responsible manufacturing.

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6."The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth (Engineering Process Improvement)" by Maureen S Heaphy and Gregory F Gruska
“The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth (Engineering Process Improvement)” Book Review: This book is a comprehensive guide to the Baldrige Performance Excellence Program, which recognizes organizations that achieve excellence in their operations. The book provides an overview of the Baldrige framework and its criteria for evaluating organizational performance. It includes case studies of organizations that have won the award, demonstrating their commitment to quality growth.

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7."The Basics of Reliability (Basics (Productivity))" by Ronald Blank
“The Basics of Reliability (Basics (Productivity))” Book Review: This book is an introductory guide to reliability engineering. The book provides a practical understanding of reliability concepts, including reliability modeling, failure analysis, and maintenance strategies. It also covers statistical methods for analyzing reliability data and using it to improve system performance. The book is suitable for beginners and professionals who want to enhance their knowledge of reliability engineering.

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8."Applying TQM to Product Design and Development: 46 (Quality and Reliability)" by Marvin Moss
“Applying TQM to Product Design and Development: 46 (Quality and Reliability)” Book Review: This book is a comprehensive guide that explores the integration of Total Quality Management (TQM) principles into the product design and development process. The book covers topics such as concurrent engineering, Design for Manufacturability (DFM), Failure Mode and Effects Analysis (FMEA), and Quality Function Deployment (QFD). It also discusses the implementation of TQM in various industries, including automotive and aerospace. The book is aimed at engineers, managers, and quality professionals who are involved in the product design and development process.

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9."The Next Phase of Total Quality Management: TQM II and the Focus on Profitability (Quality and Reliability)" by Robert E Stein
“The Next Phase of Total Quality Management: TQM II and the Focus on Profitability (Quality and Reliability)” Book Review: This book explores the evolution of TQM and introduces TQM II, which focuses on improving profitability through quality initiatives. The book covers topics such as TQM II principles, measuring profitability and quality performance, integrating TQM II with other business functions, and implementing TQM II in various industries. It also includes case studies and practical examples.

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10."Recent Developments on Reliability, Maintenance and Safety: 108 (WIT Transactions on Engineering Sciences)" by H Z Huang and Y Liu
“Recent Developments on Reliability, Maintenance and Safety: 108 (WIT Transactions on Engineering Sciences)” Book Review: This is an informative book that covers the latest developments in these important fields. The book is authored by H Z Huang and Y Li, two experts in the field of engineering sciences. The book provides detailed information on the latest research and practices related to reliability, maintenance, and safety. The content is presented in an easy-to-understand format, making it accessible to readers with different levels of expertise.

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We have put a lot of effort into researching the best books on Total Quality Management and came out with a recommended list and their reviews. If any more book needs to be added to this list, please email us. We are working on free pdf downloads for books on Total Quality Management and will publish the download link here. Fill out this Total Quality Management books pdf download" request form for download notification.

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Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and CTO at Sanfoundry. He lives in Bangalore, and focuses on development of Linux Kernel, SAN Technologies, Advanced C, Data Structures & Alogrithms. Stay connected with him at LinkedIn.

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