This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Supplier Partnering”.
1. _______ is continuing relationship between a buying firm and supplying firm.
a) Supplier partnering
b) Supplier characteristics
c) Supplier
d) Supplier traits
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Explanation: Supplier partnering is continuing relationship between a buying firm and supplying firm. Suppliers play a crucial role in setting up quality development. A buyer and a supplier need to have a good relationship for sustained development.
2. Which of the following is not a part of supplier buyer relationship?
a) Commitment over an extended period
b) Exchange of information
c) Acknowledgement of the risk and rewards of the relationship
d) How to earn more profit by deception
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Explanation: Commitment over an extended period, exchange of information, and acknowledgement of the risk and rewards of the relationship are the key traits of supplier buyer relationship. Supplier buyer relationship is crucial for organizational progress.
3. The relationship between supplier and buyer should have trust and dedication to common goals and objectives.
a) True
b) False
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Explanation: The relationship between supplier and buyer should have trust and dedication to common goals and objectives. Both of them should have an understanding of each party’s expectations and values.
4. The Japanese partnering concept is _______
a) Keiretsu
b) Seiri
c) Seiton
d) Seiketsu
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Explanation: The Japanese partnering concept is Keiretsu. The important key here is to develop long term relationships with a few key suppliers. Seiri, Seiton, and Seiketsu belong to the 5S methodology.
5. Continuous improvement of products or services is a consequence of good supplier buyer relationship.
a) True
b) False
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Explanation: Continuous improvement of products or services is a consequence of good supplier buyer relationship. Continuous improvement is needed in the modern competitive environment for any organization to excel.
6. Which of the following is not a benefit of supplier buyer relationship?
a) Improved quality
b) Reduced cost
c) Increased productivity
d) Decreased efficiency
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Explanation: Improved quality, reduced cost, and increased productivity are benefits of supplier buyer relationship. Increased efficiency is also an added benefit of supplier buyer relationship.
7. Which of the following is not a benefit of supplier buyer relationship?
a) Increased efficiency
b) Increased market share
c) Decreased opportunity for innovation
d) Improved quality
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Explanation: Increased efficiency, increased market share, and improved quality are benefits of supplier buyer relationship. Increased opportunity for innovation is also an added benefit of supplier buyer relationship.
8. Why is long term commitment important in supplier buyer relationship?
a) Long term commitment will enable employees to relax initially
b) Long term commitment will enable managers to relax initially
c) Long term commitment is needed to plan for continuous improvement
d) Long term commitment is needed to plan for intermittent improvement
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Explanation: Long term commitment between supplier and buyer is needed to plan for continuous improvement. During this time, trust can also be incorporated in the relationship between the buyer and supplier.
9. Which of the following is not a consequence of mutual trust between suppliers and buyers?
a) A ‘win-win’ situation for both the partners is created
b) Resources are effectively combined
c) Knowledge is effectively combined
d) Knowledge is not effectively combined
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Explanation: The direct consequence of mutual trust between suppliers and buyers is that a ‘win-win’ situation for both the partners is created, resources are effectively combined, and knowledge is effectively combined. All these lead to an effective and strong relationship between buyer and supplier.
10. Shared vision is also known as ____________
a) Mutual strategic planning
b) Strategic planning
c) Mutual planning
d) Planning
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Explanation: Shared vision is also known as mutual strategic planning. A mutual strategic planning enables suppliers and buyers to have a mutual objective to satisfy the needs of the end user.
11. Which of the following is not a key element in supplier customer partnering?
a) Long-term commitment
b) Mutual trust
c) Shared vision
d) Isolated vision
View Answer
Explanation: Long-term commitment, mutual trust, and shared vision are the key elements in supplier customer partnering. Availability of all these elements will ensure a progressive and effective leadership aims at satisfying the needs of the end user.
Sanfoundry Global Education & Learning Series – Total Quality Management.
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