This set of Basic Total Quality Management Questions and Answers focuses on “Lean Manufacturing Tools – Lean Audit, Right First Time, SMART Goals, SMED & VSM”.
1. ___ is a tool for monitoring how lean principles are working in an organization.
a) Poka-yoke
b) Andon
c) Gemba
d) Lean Audit
View Answer
Explanation: Lean Audit is a tool for monitoring how lean principles are working in an organization. It can help you identify wastes in the organization and the need to eliminate them.
2. Which of the following is not a goal of lean audit?
a) Improve overall efficiency
b) Increase waste
c) Reduce waste
d) Lower production costs
View Answer
Explanation: Improving overall efficiency, reducing waste and lowering production costs are the goals of lean audit. Lean audits ideally should be performed by a third party.
3. Which lean philosophy says that things must be done right the first time and every time?
a) Gemba
b) Right First Time
c) Poka-Yoke
d) Kanban
View Answer
Explanation: ‘Right First Time’ is a lean philosophy that says that things must be done right the first time and every time. The implementation of this concept requires deep understanding of manufacturing processes and involves planning.
4. According to SMART goals, what does the letter ‘S’ refer to?
a) Smart
b) Standard
c) Subject
d) Specific
View Answer
Explanation: According to SMART goals, the letter ‘S’ stands for ‘specific’. It means that a goal must be based on actual facts and figures and must be concrete.
5. According to SMART goals, what does the letter ‘M’ refer to?
a) Multiple
b) Measurable
c) Magnitude
d) Medium
View Answer
Explanation: According to SMART goals, the letter ‘M’ stands for ‘measurable’. It means results must be measurable and quantified.
6. According to SMART goals, what does the letter ‘A’ refer to?
a) Abstract
b) Attainable
c) Ask
d) Abstain
View Answer
Explanation: According to SMART goals, the letter ‘A’ stands for attainable. It means goals must be realistic and be attainable. If they are impossible in nature, it can also hurt employee morale.
7. According to SMART goals, what does the letter ‘R’ refer to?
a) Realistic
b) Range
c) Refrain
d) Retain
View Answer
Explanation: According to SMART goals, the letter ‘R’ stands for realistic. With the given available resources and time, goals must be realistic and achievable.
8. According to SMART goals, what does the letter ‘T’ refer to?
a) Time-based
b) Train
c) Tough
d) Try
View Answer
Explanation: According to SMART goals, the letter ‘T’ refers to time-based. A realistic date for task completion must be realized without being too ambitious and considering the given available resources and time.
9. SMED stands for Single-Minute Exchange of Dies.
a) False
b) True
View Answer
Explanation: SMED stands for Single-Minute Exchange of Dies. It is a system for reducing equipment changeover time.
10. SMED aims to convert as many changeover steps as possible to external elements.
a) True
b) False
View Answer
Explanation: SMED aims to convert as many changeover steps as possible to external operations. External elements refer to operations that can be completed while the equipment is running.
11. Which of the following is not a benefit of SMED?
a) Lower manufacturing cost
b) Smaller lot sizes
c) Lower inventory levels
d) Larger lot sizes
View Answer
Explanation: Lower manufacturing cost, smaller lot sizes, and lower inventory level are benefits of SMED. It improves responsiveness to customer demand and leads to smoother startups.
12. Which of the following is a tool utilized to visually map the flow of production?
a) Gemba
b) Automation
c) Value Stream Mapping
d) Benchmarking
View Answer
Explanation: Value Stream Mapping is a tool utilized to visually map the flow of production. It shows the flows of goods between supplier and customer through an organization.
13. Which of the following is a workplace efficiency tool designed to combine product flow and information flow along with any other useful data?
a) 5S
b) Seven Wastes
c) Value Stream Mapping
d) Poka-Yoke
View Answer
Explanation: Value Stream Mapping is a workplace efficiency tool designed to combine product flow and information flow along with any other useful data. It is done to plan, implement, and improve the lean foundations.
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