This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Continuous Process Improvement – Kaizen”.
1. Kaizen refers to _________
a) Continuous improvement
b) Intermittent improvement
c) Discontinuous improvement
d) Stop improvement
View Answer
Explanation: Kaizen is a Japanese word which refers to continuous improvement. In other words, it means improvement over improvement. In the process of Kaizen, improvements are accomplished gradually in small increments.
2. Which of the following is not the aim of Kaizen process?
a) To make processes efficient
b) To make processes effective
c) To make processes controllable
d) To make processes uncontrollable
View Answer
Explanation: To make processes efficient, to make processes effective, and to make processes controllable are the aim of Kaizen process. Kaizen is a Japanese word which means continuous improvement.
3. In the process of Kaizen, improvements are accomplished gradually in small increments.
a) True
b) False
View Answer
Explanation: In the process of Kaizen, improvements are accomplished gradually in small increments. To make processes efficient, to make processes effective, and to make processes controllable are the aim of Kaizen process.
4. Kairyo refers to improvements through ________, and does not allow ___________
a) Innovation, constant improvement
b) Constant improvement, innovation
c) Discontinuous improvement, constant improvement
d) Innovation, discontinuous improvement
View Answer
Explanation: Kairyo is a Western philosophy. Kairyo refers to improvements through innovation, and does not allow constant improvement. Improvements happen in one or two great jumps.
5. Kaizen works well in _________ and Kairyo works well in _____________
a) Slow-growth economy, fast-growth economy
b) Fast-growth economy, slow-growth economy
c) Fast-growth economy, fast-growth economy
d) Slow-growth economy, slow-growth economy
View Answer
Explanation: Kaizen works well in slow-growth economy and Kairyo works well in fast-growth economy. Kaizen is a Japanese philosophy. Kairyo is a Western philosophy.
6. Kaizen requires little investment but great effort to maintain it.
a) True
b) False
View Answer
Explanation: Kaizen requires little investment but great effort to maintain it. It is a continuous improvement process in small incremental steps. Kairyo requires large investment, but little effort to maintain it.
7. Which of the following is not an aspect of Kaizen philosophy?
a) Customer orientation
b) Adaptability to changing environment
c) Good labor management relations
d) Increasing waste
View Answer
Explanation: Customer orientation, adaptability to changing environment, and good labor management relations are some of the aspects of Kaizen philosophy. Kaizen philosophy also focuses on reducing waste.
8. Which of the following is not an aspect of Kaizen philosophy?
a) Process driven
b) Quality awareness, quality control
c) Standardization
d) Ineffective leadership
View Answer
Explanation: Process driven, quality awareness, quality control, standardization, and effective leadership are some of the aspects of Kaizen philosophy. Kaizen philosophy also focuses on Total employee involvement.
9. According to Kaizen philosophy, which of the following does not belong to the team dynamics?
a) Problem solving
b) Communication skills
c) Conflict resolution
d) Creating conflicts
View Answer
Explanation: According to Kaizen philosophy, problem solving, communication skills, and conflict resolution belong to the team dynamics. Kaizen focuses on continuous improvement in small incremental steps.
10. Which of the following does Kaizen improvement process not focus on?
a) 5S
b) Poka-Yoke
c) Just-in-time principles
d) Improvement by innovation
View Answer
Explanation: 5S, Poka-Yoke, and Just-in-time principles are the techniques on which Kaizen improvement focus on. Kaizen is a Japanese philosophy. It focuses on continuous improvement in small incremental steps.
Sanfoundry Global Education & Learning Series – Total Quality Management.
To practice all areas of Total Quality Management, here is complete set of 1000+ Multiple Choice Questions and Answers.
- Practice Mechanical Engineering MCQs
- Apply for Mechanical Engineering Internship
- Check Mechanical Engineering Books
- Check Total Quality Management Books
- Apply for Aerospace Engineering Internship
