This set of Industrial Engineering Multiple Choice Questions & Answers (MCQs) focuses on “Quality Circles”.
1. Which of the following is not the other name for quality circles?
a) Human resources circles
b) Management circles
c) Small groups
d) Productivity circles
View Answer
Explanation: Quality circles is a 6 to 10 small group of employees doing similar work formed to solve the challenges and problems. Quality circles have other names namely, small groups, action circles, excellence circles, human resources circles and productivity circles.
2. What is the optimum size of a team to form a quality circle?
a) 1 to 5 members
b) 0 to 9 members
c) 6 to 10 members
d) 2 to 4 members
View Answer
Explanation: Quality circles are formed by a group of employees working in the same area or doing similar work. The optimum size of a quality circle is 6 to 10 members.
3. Which of the following statement is false about a quality circle?
a) A quality circle is a group of 6 to 10 members
b) Members in the quality circle should be from the same work or department
c) Participation is mandatory for all the employees in a company
d) Quality circle is a problem-solving technique
View Answer
Explanation: Participation in quality circles is voluntary and it is not mandatory. Further, only employees working in the same area of work should be the members of the group and the size of the group should be around 6 to 10.
4. Which of the following is not the objective of the quality circles?
a) To promote personal development
b) To enhance quality
c) To promote cost reduction
d) To eradicate employee trade unions
View Answer
Explanation: There are many objectives for quality circles. Some of them are as follows:
i. To promote personal development
ii. To enhance quality
iii. To promote cost reduction
iv. To improve productivity
Abolition of trade unions is not the objective of quality circles.
5. Which of the following statements best describe the quality circles?
i. It is a form of participation management.
ii. It is a human resource development technique.
iii. It is a problem-solving technique.
a) i only
b) ii only
c) iii only
d) i, ii and iii
View Answer
Explanation: There are three major attributes for quality circles. They are:
i. It is a form of participation management.
ii. It is a human resource development technique.
iii. It is a problem-solving technique.
6. Arrange the following elements as per the structure of the quality circle.
i) Top management, ii) Facilitator, iii) Non-members, iv) Members, v) Leader, vi) Steering committee, vii) coordinator
a) i, iii, ii, iv, v, vii and vi
b) iv, v, i, ii, vii, iii and vi
c) i, vii, vi, ii, v, iv and iii
d) i, vi, ii, vii, iv, v and iii
View Answer
Explanation: The structure of quality circles describes the hierarchy of quality circles. It is as in the order below.
i) Top management
ii) Coordinator
iii) Steering committee
iv) Facilitator
v) Leader
vi) Members and
vii) Non-members
Sanfoundry Global Education & Learning Series – Industrial Engineering.
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