Production Planning and Control Questions and Answers – Order Winners and Qualifiers

This set of Production Planning and Control Multiple Choice Questions & Answers (MCQs) focuses on “Order Winners and Qualifiers”.

1. Which of the following is not a dimension by which customer in the market evaluates the desirability of buying a certain product?
a) Price
b) Quality
c) Flexibility
d) Quantity
View Answer

Answer: d
Explanation: The quantity of any product is dependent on the customer’s requirement and the desirability of buying a product depends on the price, quality, flexibility and delivery.

2. There is only one type of price category.
a) True
b) False
View Answer

Answer: b
Explanation: When related to the cost of the products, there are two types of price standard price and custom price.

3. Which of the following is responsible for reliability of the product?
a) Intangible quality
b) Tangible quality
c) Standard quality
d) Custom quality
View Answer

Answer: b
Explanation: Tangible quality basically includes making the product with standard quality measures, making it more reliable and durable.
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4. Which of the following include aspects such as Reputation?
a) Custom quality
b) Standard quality
c) Tangible quality
d) Intangible quality
View Answer

Answer: d
Explanation: Intangible quality mainly includes keeping the value of the product such as maintaining its reputation or brand and responsiveness.

5. What are the two major issues to be considered when it comes to flexibility?
a) Speed and reliability
b) Volume and variety
c) Tangible and intangible quality
d) Custom and standard price
View Answer

Answer: b
Explanation: The producer is expected to produce a wide range of product volumes and also a wide range of product designs which comes under volume and variety.

6. All the order qualifiers are order winners.
a) True
b) False
View Answer

Answer: b
Explanation: Order qualifiers are those who meet the demands or requirements of the customers but they are not the order winners. Order winners are those who are selected after fulfilling the requirements.

7. What is the main difference between flow shop and job shop model in scheduling?
a) In flow shop the routing for all jobs is unidirectional whereas in job shop it can follow any path
b) In flow shop there is a continuous flow whereas in job shop it is intermittent
c) In flow shop all the all the jobs are produces in one machine whereas in job shop more than one machine is used
d) In flow shop the routing is done to minimize the make span whereas in job shop it is done to minimize the mean flow time
View Answer

Answer: a
Explanation: In flow shop process all the processes are carried out in only one direction which is why it is used in batch production. The next step in flow shop is always fixed according to the prior step while in job shop it can follow any path of process.
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8. What is it called when the amount of time measured from the zeroth time, at which job is due to be completed?
a) Completion
b) Flow time
c) Due date
d) Processing time
View Answer

Answer: c
Explanation: Due date is the time form which the raw material is purchased and then processed and the final product is ready and zeroth time is the time when the purchasing of the raw material takes place.

9. What is the time at which the processing of the job is completed in the machine?
a) Completion time
b) Flow time
c) Due date
d) Processing time
View Answer

Answer: a
Explanation: The time taken by the machine to completely finish the job is called as completion time. It is the time when the machine starts till it ends to finish the given job.
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10. What is the time taken for the job from its arrival to the system until its departure?
a) Completion time
b) Flow time
c) Due date
d) Processing time
View Answer

Answer: b
Explanation: Flow time is the total processing time of the product from the beginning till the end. Time taken for the longest path for a job to be finished is called as flow time.

11. What is the algebraic difference between the flow time and the due date?
a) Mean lateness
b) Job
c) Range of lateness
d) Job tardiness
View Answer

Answer: b
Explanation: Job is the time between the purchasing of the raw material and the start of the production process. Flow time is the processing time which a material takes and due date is the time from when the raw material is purchased and made into a finished product.

12. The lateness of the job, failing to meet the due date is called _____
a) Job lateness
b) Mean lateness
c) Job tardiness
d) Range of lateness
View Answer

Answer: c
Explanation: Job tardiness also called positive lateness is the difference between completion time and deadline. The time taken by the organization till the production starts is called as job tardiness.

Sanfoundry Global Education & Learning Series – Production Planning and Control.

To practice all areas of Production Planning and Control, here is complete set of Multiple Choice Questions and Answers.

If you find a mistake in question / option / answer, kindly take a screenshot and email to [email protected]

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Manish Bhojasia - Founder & CTO at Sanfoundry
Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and CTO at Sanfoundry. He lives in Bangalore, and focuses on development of Linux Kernel, SAN Technologies, Advanced C, Data Structures & Alogrithms. Stay connected with him at LinkedIn.

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