This set of Production Planning and Control Multiple Choice Questions & Answers (MCQs) focuses on “Master Schedule – Time Fences”.
1. Which of the following is an example of business process reengineering?
a) Using computerized system to combine separate tasks
b) Creating a visual chart for work flow procedures
c) Assigning additional activities to new employees
d) Developing employee skills and behavior
View Answer
Explanation: Business process reengineering means redesigning the business processes, usually by combing steps so that small multi-function process teams using information technology to do the jobs formerly done by a sequence of departments.
2. The fourth step in conducting job analysis most likely involves collecting data about all of the following except _____
a) Required employee abilities
b) Typical working conditions
c) Employee turnover rates
d) Specific job activities
View Answer
Explanation: The fourth step in analyzing a job requires collecting data about job activities, required employee behaviors, working conditions, and human traits and abilities needed to perform the job. Interviews, questionnaires and observations are most popular methods for gathering data.
3. During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to _____
a) Confirm that the information is correct and complete
b) Provide a legal benchmark for employer lawsuits
c) Encourage employees to seek additional job training
d) Validate the job specification list provided by HR
View Answer
Explanation: Allowing employees to review and modify the information collected about their current positions provides the opportunity to confirm that the data is correct and complete, which may help gain employee acceptance of the job analysis data and conclusions.
4. The primary drawback of performing a job analysis regards the _____
a) Unverifiable data a job analysis typically provides
b) Certification required conducting a job analysis
c) Amount of time a job analysis takes to complete
d) Redundant information gathered during a job analysis
View Answer
Explanation: Conducting a job analysis can be time-consuming because it may take days to interview multiple employees and their managers, which is why an abbreviated version is often used by managers. The information gathered through a job analysis is typically verifiable and useful, and the main cost is time rather than money.
5. Which of the following terms refers to systematically moving workers from one job to another?
a) Job rotation
b) Job enrichment
c) Job enlargement
d) Job adjustment
View Answer
Explanation: Job rotation refers to systematically moving workers from one job to another. It’s a technique used by some employers to rotate their employees’ assigned jobs throughout their employment.
6. Which of the following refers to redesigning jobs in a way that increases the opportunities for workers to experience feelings of responsibility, achievement, growth and recognition?
a) Job rotation
b) Job enrichment
c) Job reengineering
d) Job enlargement
View Answer
Explanation: Job enrichment refers to redesigning job in a way that increases the opportunities for the workers to experience feelings of responsibility, achievement, growth and recognition. Job enrichment is considered by some experts as the best way to motivate workers through worker empowerment.
7. The rethinking and redesign of business processes to achieve dramatic improvements in performance is called _____
a) Job redesign
b) Job reengineering
c) Process engineering
d) Job enlargement
View Answer
Explanation: Reengineering, or business process reengineering, refers to redesigning a business process so that small multidisciplinary self managing teams complete a task together. This differs from the typical business process which is similar to a relay race where one person completes a step and then passes the task to another person.
8. Job enlargement refers to redesigning jobs in a way that increases responsibility and achievement.
a) True
b) False
View Answer
Explanation: Job enlargement refers to assigning workers additional same- level activities. For example, a worker who previously only bolted the seat to the legs of a chair might attach the back as well. Job enrichment refers to redesigning jobs to increase responsibility and achievement.
9. Which of the following guidelines is most likely recommended to managers conducting a job analysis?
a) Use one tool for gathering information to maintain the validity of the final results
b) Rely on the human resource manager to complete questionnaires and verify data
c) Conduct group interviews without supervisors present to ensure accuracy
d) Ensure that the questions and the process are clarified to employees
View Answer
Explanation: Manager should make sure that the job analysis process and the questions asked to employees are clear. Several tools should be used to gather information rather than only one, and employees and supervisors typically complete questionnaires rather than HR managers. Supervisors should be included in group interviews.
10. Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?
a) Questionnaires are the most expensive method of collecting data
b) Supervisors are required to verify all collected questionnaire data
c) Questionnaires are too open-ended for statistical information
d) Developing and testing questionnaires is time-consuming
View Answer
Explanation: The primary drawback of questionnaires is the time required to develop questionnaires and test them to ensure that workers understand the question. Questionnaires can be structured or open-ended, and many are a combination of the two.
11. A _____ is the time it takes to complete a job.
a) Work cycle
b) Work week
c) Shift
d) Duty
View Answer
Explanation: A work cycle is the time it takes to complete a job, which may be one minute for an assembly-line worker or weeks for an engineer. Managers collecting data for a job analysis may observe a worker on the job for a complete work cycle and take notes of the worker’s activities.
Sanfoundry Global Education & Learning Series – Production Planning and Control.
To practice all areas of Production Planning and Control, here is complete set of Multiple Choice Questions and Answers.
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