Category Archives: Total Quality Management MCQ

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “ISO 14000 – Environmental Management System Standards”. 1. ISO 14000 standards are for the _________ a) Quality Management System b) Environmental Management System c) Administration d) Supply chain 2. In which year did the ISO create the ISO 14000 family of … Read more

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “ISO 9000 – Quality Management System”. 1. According to ISO, the quality system is the organizational structure, responsibilities, procedures, processes, and resources for implementing quality management. a) True b) False 2. Which of the following must not be a characteristic of … Read more

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Performance Measures – Quality Awards”. 1. Which organization gives the Rajiv Gandhi National Quality Award? a) BIS b) SEBI c) IRDAI d) PFRDA 2. Which of the following is not a criterion included in awarding the Malcolm Baldrige National Quality Award? … Read more

This set of Advanced Total Quality Management Questions and Answers focuses on “Strategy for implementing Performance Measures”. 1. Which of the following does not fit in the criteria of ‘added value’ in a typical strategic measurement system? a) Increase in revenue per employee b) Increase in gross added value c) Increase in net added value … Read more

This set of Total Quality Management written test Questions & Answers focuses on “Performance Indicators – 3”. 1. Which of the following is not a determinant of the ‘human resources’ functional element while measuring the performance of an organization? a) Percentage of personnel turnover b) Percentage of absence due to illness c) Employee satisfaction index … Read more

This set of Total Quality Management Questions and Answers for Aptitude test focuses on “Performance Indicators – 2”. 1. Throughput time is equal to ______ a) Processing time+Inspection time b) Processing time+Inspection time+Movement time c) Processing time+Inspection time+Movement time+Waiting time d) Processing time+Inspection time+Waiting time 2. % rejects and % scrap are important determinants in … Read more

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Performance Indicators – 1”. 1. ______ is an indicator of the measurement of success in any organization. a) Poka-Yoke b) 5S c) Performance Measures d) Benchmarking 2. According to Ray F. Boedecker, establishing a baseline measure and revealing trends is one … Read more

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Measures of Total Productive Maintenance”. 1. If availability is 85%, performance efficiency is 50%, and the rate of quality products is 98%, then find out the overall equipment effectiveness? a) 42% b) 50% c) 32% d) 60% 2. What is the … Read more

This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “Total Productive Maintenance Development”. 1. ‘Preparation stage’ is the first stage in TPM development. a) True b) False 2. In which of the following stages of TPM is the announcement to the top management about the decision to introduce TPM made? … Read more

This set of Total Quality Management online test focuses on “Eight Pillars of Total Productive Maintenance”. 1. Which of the pillar of TPM schedules maintenance based on predicted and/or measured failure rates? a) Autonomous maintenance b) Planned maintenance c) Focused improvement d) Benchmarking 2. Planned maintenance leads to a reduction in inventory through better control … Read more