Best Reference Books – Customer Relationship Management

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We have compiled a list of Best Reference Books on Customer Relationship Management Subject. These books are used by students of top universities, institutes and colleges.

Here is the full list of best reference books on Customer Relationship Management.

We have put a lot of effort into researching the best books for reference on this subject and came out with a recommended list of best books. The table below contains a review of these books and links to the Amazon website to directly purchase these books. As an Amazon Associate, we earn from qualifying purchases, but this does not impact our reviews, comparisons, and listing of these books; the table serves as a ready reckoner list of these best books.

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1. “Customer Relationship Management: Concepts and Cases” by Rai A K
2. “Customer Relationship Management” by G Shainesh and Jagdish N Sheth
3. “Customer Relationship Management (CRM)” by Dr K Govinda Bhat
4. “Customer Relationship Management: A Strategic Approach to Marketing” by Mukerjee K
5. “Customer Relationship Management: Concepts and Technologies” by Francis Buttle and Stan Maklan
6. “Customer Relationship Management” by S Sheel Rani
7. “Data Mining Techniques: For Marketing, Sales and Customer Relationship Management” by Gordon S Linoff and Michael J ABerry
8. “Customer Relationship Management: Concept, Strategy, and Tools” by V Kumar and Werner Reinartz
9. “Customer Relationship Management: Emerging Concepts, Tools and Applications” by Jagdish N Sheth and Parvatiyar Atul
10. “Customer Relationship Management” by William G Zikmund and Faye W Gilbert

People who are searching for Free downloads of books and free pdf copies of these books – “Customer Relationship Management: Concepts and Cases” by Rai A K, “Customer Relationship Management” by G Shainesh and Jagdish N Sheth, “Customer Relationship Management (CRM)” by Dr K Govinda Bhat, “Customer Relationship Management: A Strategic Approach to Marketing” by Mukerjee K, “Customer Relationship Management: Concepts and Technologies” by Francis Buttle and Stan Maklan, “Customer Relationship Management” by S Sheel Rani, “Data Mining Techniques: For Marketing, Sales and Customer Relationship Management” by Gordon S Linoff and Michael J A Berry, “Customer Relationship Management: Concept, Strategy, and Tools” by V Kumar and Werner Reinartz , “Customer Relationship Management: Emerging Concepts, Tools and Applications” by Jagdish N Sheth and Parvatiyar Atul, “Customer Relationship Management” by William G Zikmund and Faye W Gilbert – we would like to mention that we don’t have free downloadable pdf copies of these good books and one should look for free pdf copies from these Authors only if they have explicitly made it free to download and read them.

We have created a collection of best reference books on “Customer Relationship Management” so that one can readily see the list of top books on “Customer Relationship Management” and buy the books either online or offline.

If any more book needs to be added to the list of best books on Customer Relationship Management Subject, please let us know.

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Sanfoundry Global Education & Learning Series – Best Reference Books!

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Manish Bhojasia, a technology veteran with 20+ years @ Cisco & Wipro, is Founder and CTO at Sanfoundry. He is Linux Kernel Developer & SAN Architect and is passionate about competency developments in these areas. He lives in Bangalore and delivers focused training sessions to IT professionals in Linux Kernel, Linux Debugging, Linux Device Drivers, Linux Networking, Linux Storage, Advanced C Programming, SAN Storage Technologies, SCSI Internals & Storage Protocols such as iSCSI & Fiber Channel. Stay connected with him @ LinkedIn